Lookupfare Reviews

This company is a fraud. Please save your money and headaches.
I purchased an airline ticket and paid extra for a refundable ticket now they refuse to refund the price of ny ticket.
FRAUD!
I wish they had 0 stars.
I hate to even give them one!

Lookupfare gave me an eTicket, except failed to actually tell the airline. When I found out the day before my flight, they took 14 hours to resolve this and then had the gall to charge ME $100 more for the flights. I would either pay more at that point or they would simply cancel the whole thing. They are horrible and had no remorse. Go hotwire or travelocity. If you think you are saving money with these folks, it might cost you more too, IF they can actually repair the damage they cause.

Threatened By Marselius today after my review
We purchased a round trip Seattle to Istanbul on March 6th for March 16 depart and 3/26 return. We received a text from Lufthansa 1 segments of our return flight Munich to Chicago is cancelled do to Strike. I called lookupfare.com immediately customer service denied and said your flight confirmed do not worry I told her Lufthansa web site shows cancellation and replied do not worry, next day I received another text from Sunexpress and said due strike your Istanbul to Munich flight cancelled. I called again lookupfare again he denied any cancellation, on 3/25 lookupfare called and said your flight cancelled but do not worry we are looking for alternative flight for you after long wait they said nothing available on 3/26 but don't worry we will find a flight then offered Air Lingus and Emirates flight which is more then $1800 one way return flight on 3/28. While I was on the phone with them I find tickets on Turkish airlines $1364 for two on 3/26 he said those are stand by tickets and not confirmed while I was on the phone with them those tickets sold out, finally I had to spend another 2 days in Istanbul pay for hotel and food and missed 2 days from work and solution given you may received some $600 to $800 total refund. Terrible company if there are no star available I will give them 0 star.I got a call from luukupfare today and got Threatened by Marselious if I don't take my fair review they will block my refund which I will be receiving from United Airline

So I like everyone else checked reviews of the site beforehand. I work in hotels so the travel industry is at the heart of my core. That being said I am very and I mean very careful when I book anything. When I tell you that I saw a deal $500 cheaper than Virgin Atlantic's actual website I was skeptical. I went ahead and booked and it is legit. I've confirmed my booking with the airline and saved $500. I will seriously only ever book via lookupfare.com moving forward. I know that I am getting an amazing deal and the price cannot be beat. Please see screenshots of the prices below if you don't believe me.

Was very worried booking thru this site, my agent I booked with Dominick, from the booking, to making sure bags were attached, to him calling me back and reassuring me things were gonna be in place. He was great! The flights I booked were $1200 on airline sites, and he found me a great deal half the price of the airlines! Thanks so much~ Will book thru this site again in the future!

I am literally trying right now to book my flight, of course their advertised price was fake. No 24 hour cancellation. No credit for the baggage charges.

Not only did I have scheduling issues due to this service changing my times of travel, but on our way home, WE HAD NO FLIGHT RESERVED! This company is a JOKE! I had to buy an entirely separate ticket home because the company failed to confirm the flight with the airlines, though it showed on my app that we had a reservation and we were confirmed on a flight home with a major airliner! The payment that they had submitted with their company credit card DID NOT GO THROUGH! So even though I paid them for the ticket, the ticket was not paid between the booking company and the airline. So I lost over $700 booking myself and my travel partner on an entirely new ticket. I spent 1 hour and 45 minutes on the phone with a supervisor handing the phone back and forth to the ticket agent at the airport. It sucked!

Riots and protests keep us stranded in Cuzco Peru. We are unable to get out to connecting flight home. Caren stepped in and was soothing and so helpful. Her customer service was awesome. We are stressed but know that this will all work out.

Trust me... unless you're willing to accept unplanned and unannounced itinerary changes, along with additional charges, ignore LookupFare now and forever. They jacked our travel group around by changing our itineraries without notifying us and then tacking on additional charges, saying the flight prices increased. Their customer service is as bad as the other reviews indicate. Not sure how they can continue to be in business. All I can do is warn others so they can avoid the travel nightmare mistake that my team had to endure.

Be very careful with these people. False promises, never return calls or give correct information. Very unprofessional people. They didn't book my flight correctly, then when I called to cancel they where giving me the runaround about it. Not till I got loud with them they canceled but still waiting on an email confirming those details. STAY AWAY!

Stay away from Lookbyfare. This travel agency is very unethical, and you cannot trust them. I purchased a ticket from them for travel to Nigeria. My flight was booked and confirmed. Travel date is December 17,2022 returning January 7th, 2023. After confirmation, they called me an hour later that the date they confirmed on my ticket was wrong and asked me to change my date to December 18th. I agreed and they sent me a form to sign and confirmed by flight. The ticket price was $2641.
5 Days later they called me and told me that my flight that was confirmed is no longer open and that I have to buy a new ticket for a different day and asked me to pay $3860. At first they tried to tell me that Delta is cancelling their flights to Nigeria and that I can buy a ticket from Ethiopia airlines for $3860.
This is pure dishonesty, unethical and fraudulent behavior. The agents are very rude, liars and cheaters.

Adolph

I had very worst experience and there customer service is also too bad they say, they will put on hold for 2 mins but they put for 30 mins. They dont know what they are doing. When you call them you can hear some people behind the call, they are laughing and talking in their native language. They always tells you fake names. Anyone can judge them with their language accent.
Please dont trust them.

Please, do not buy from them. It is a scam. They book your flight and they do not confirm or issue any ticket. They hold the booking as a ransom to force you to renegotiate the price. They argued the Airline is responsible when they are the broker. They hold the booking until it is too late to get a better option elsewhere. I flight 3 to 4 times a year internationally and this is the first time I face this type of scam.

Wasn’t sure if my flights were confirmed after cvv verification email. I missed it the night before and flight was tomorrow morning. Fernando in customer service exhausted EVERY option to assure my flight could be confirmed for the original date. The line even disconnected and he called back with confirmation of the exact same flight, no additional charges! THANKS FERNANDO !!!

I was very weary of booking my flights on this website as several other attempts at other sites were advertising cheap fares but when I booked they all were bait and switch fares. But I booked my flight for 2 passengers on Lookupfare and received a confirmation from the airlines in under 24 hours. I had saved over $600. I hadn’t received seat assignments and tried calling the airlines directly and had over a 2 hour wait. So I called customer service at Lookupfare and was answered immediately! My seats were assigned immediately. I will definitely use this website again for future travel plans